Do I need a doctor's referral to make an appointment at your clinic?

As a Specialist clinic, patients need referral from their General Practitioner, family physician or other doctor to make an appointment.

Can x-rays be done in your Division?

There is an x-ray department right next to our suite.

What should I bring with me when I come for an appointment?

When you come for your appointment, remember to get the following:

• Referral letter from GP, family physician or other doctor
• Medicare card, DVA card, Pension Card
• Have your Private Hospital Insurance information with you
• Reports, X-Rays, MRI's, CT scans etc and any other relevant information
• If you have had surgery elsewhere, please bring a copy of your operation report

What about your fees?

Our standard consultation fee charged in this office exceeds medicare rebates. This means that the consultation fee will include a gap payment that is not covered by medicare or your health fund. Our secretarial staff will inform you of consultation fees at the time you make your appointment.

Fees are payable on the day of consultation.

What are your acceptable means of payment?

Fees will be reviewed with you at the consultation visit.

Bank cheques, personal cheques, cash or credit cards (MasterCard, VISA) are acceptable means of payment. We do not accept American Express cards.

Do I need to have private health insurance?

Private Health insurance allows you and your family to access the right health services at the right time. You have control of your health care and can choose the provider, facility and timing of your treatment. With the security and protection of private health insurance, you have access to an extensive range of private hospitals and can rest assured that your health is in good hands.

What are the Medicare rules about referrals to specialists?

If you want Medicare to help to pay for specialist medical services at the referred rate, it is essential to discuss your condition and possible referral with your family doctor before you see the specialist. Please note that the backdating of referrals is illegal and can result in heavy fines and prison sentences. If you have any questions about seeing medical specialists or about the Medicare benefits system, please ask your family doctor or contact Medicare on 13 2011.